Our customer informed us of EML on and loss of power on his 2012 Mercedes Vito
Fault code logged P2463 which indicates DPF soot level is high.
After carrying out our crucial pre-clean checks and replacing a defective sensor we carried out The DPF Doctor 3 stage clean.
The DPF back pressure was reduced to 4mb .
The customer was back on the road the same day with good aftercare advice.